Privacy Policy

Introduction

Welcome to https://eco-friendly.ecojohns.com! We are dedicated to creating an online environment that respects and protects your privacy. This Privacy Policy explains how we handle the personal information of our users, ensuring transparency and compliance with global data protection regulations. By using our website or services, you consent to the practices described herein.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://eco-friendly.ecojohns.com.
All applications, software, and services offered under the Eco-friendly brand.
Interactions on any linked websites that fall under this Privacy Statement.
Communications initiated by us, including emails, newsletters, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies which govern the use of your data.

Processing Activities

This policy outlines our practices regarding:

Account Management: When you create an account with us, we collect and process personal information necessary for account setup and maintenance.
Transactions: Payment details, financial records, and purchase history are securely handled when you make a transaction on our platform.
Device Information: We may gather unique identifiers from your mobile device or computer to enhance user experience and tailor content.
Location Data: With your consent, we can access location information to provide personalized services and offers.
Feedback and Reviews: We value your input and may collect feedback, ratings, and reviews to improve our products and services.
Social Media Integration: When you connect your social media accounts to our platform, we may access public posts and profile information for enhanced user profiles.
Product Interaction: Details about the products you view, search for, or purchase are tracked to provide relevant recommendations and personalize your shopping experience.

Personal Data Collection

We collect several types of personal data to deliver and improve our services:

Account Information: This includes usernames, passwords (hashed and salted), email addresses, and profile details.
Payment Details: Credit card numbers, expiration dates, CVV/CVC codes, and billing addresses are securely stored for transactions.
Financial and Purchase Data: We may collect banking information, transaction history, order details, and purchase preferences to facilitate purchases and analyze shopping patterns.
Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile phone numbers can be used for device recognition and location services.
Location Information: With user consent, we access GPS coordinates and location data to provide localized content and services.
Feedback and Communication: We collect messages, comments, reviews, and any other user-generated content, along with associated metadata.
Social Media Data: Publicly accessible information from social media platforms when users connect their accounts for seamless integration.
Product Details: Information about products viewed, added to carts, or purchased, including product codes, quantities, and customization preferences.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation.
Preference Cookies: Used to remember user preferences, such as language settings or content display options.
Analytics Cookies: Track user behavior to analyze website performance, gather usage statistics, and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion of Data

We retain personal data for varying periods, depending on the purpose:

Account Data: Retained until the account is active or upon request for deletion.
Transaction Records: Stored for financial record-keeping and tax purposes (as per legal requirements).
Customer Support Interactions: Retained to provide better service and resolve issues.
Analytics Data: Aggregated and anonymized after a specific period, unless required for legal compliance.

Upon request or when the data is no longer needed for the initial purpose, we will delete or anonymize your personal information.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

Data Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard encryption protocols.
Third-Party Processors: We engage secure third-party service providers to process payments, analyze data, and provide marketing services, ensuring they adhere to strict security standards.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally target or collect personal information from minors, and we do not knowingly share such data with third parties.

Your Data Rights (depending on your location)

The laws governing data protection vary by region. Here’s a summary of your rights:

Access: You have the right to request access to the personal data we hold about you, along with information about how it is used and stored.
Rectification: You can ask us to correct or update any incomplete or inaccurate personal data we have about you.
Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data from our systems, except where retention is required by law.
Restriction: You have the option to restrict the processing of your data for specific purposes or request its restriction under certain conditions.
Data Portability: In some regions, you can receive a copy of your personal data in a structured format and transfer it to another service provider.
Objection: You have the right to object to the processing of your data for specific purposes, such as direct marketing or profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
Appeals/Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with relevant data protection authorities.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding data protection, please contact our privacy team:

Email: [email protected]
Address: [Provide physical address]